NOTE - the 140-day starter is from the day you have the tracking info, NOT from the day when you place the order. If you don't receive the parcel after 140 days, please feel free to contact us for a solution (refund or reshipment). UPDATE - Since the COVID-19, the longest shipping time we encounter is over 140 days with free shipping. Thank you for your understanding and support. After confirmation, we will send you a replacement product for free. If there is any defect or defect in the product you received, please contact us in time and attach video or picture description.
If we confirm that the goods cannot arrive or are lost, we will refund to you. We will contact the express company for you. During COVID-19, If you do not receive the goods after 90 days, please contact us in time.
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